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How to dispute false advertising/misrepresentation?

I just recently signed up for a new phone plan. Before agreeing to anything verbally or in any other way, before signing anything, I very clearly asked about specific fees, and charges making it clear I would only go forward in the event they were waived. I was told point blank, verbally and very clearly that they would be waived and those fees/charges would NOT be applied. I then decided to move forward.

Next, I asked for and the employee gave us a specific quote for what the monthly bill would be all services and fees included. It was not an estimate. It was a precisely calculated dollar amount.

The prices we were quoted in writing by the employee were significantly less than what I am actually being charged now according to the bill I have just received. I got these price quotes before agreeing to or signing up for anything.

Basically, the situation now is that I want to cancel the plan.

I want to do this because whether or not they intentionally lied about the prices, or made an error or miscalculation, or simply didnt know what they were doing, in any case the price I was quoted was significantly less. And the real price is far more. My bill is significantly higher that I was told it would be. To cancel the service contract they have a $350 cancellation fee. But they also have a 30 return policy. But you have to pay a $35 re stocking fee. I am still within the window to just return and dont need to cancel the contract completely.

I dont feel I should have to pay any cancellation fees, restocking fees, and they have both. So, it is clearly a mistake on their part. Its not subjective, its really not even debatable. Its black and white, dollars and cents, simple calculation. How do I dispute this?

I ask, because the manager of the sales location was not helpful to begin with so Im not confident he will do his part to fix this and make things right. In the event that he doesn’t, what legal/official options do I have to dispute this and make things right? Do I need to file a claim with a particular gov’t/federal agency? Basically all I want to do is get out of this service contract because they misrepresented and falsely advertised their products and services. But I am just a man. How do I legally battle this massive corporation with mountains of money? Who do I talk to? Where do I go? Who do I have to sleep with? lol, just kidding

Thank you for your help!

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